Venue and Accommodations

SmartPack US 2020 | Swissotel Chicago


Designed by renowned Chicago architect Harry Weese, Swissotel Chicago is an award-winning luxury hotel overlooking the Chicago River and Lake Michigan, and just steps from the Magnificent Mile. The distinctive 4-diamond, all-glass hotel offers spectacular wrap-around views from Navy Pier to Millennium Park, 661 guest rooms and suites, five premier ballrooms, state-of-the-art penthouse fitness centre, and spotless European-style service.


All speakers, sponsors, and delegates are responsible for booking their own travel and accommodation.

A special nightly rate starting at just $289 plus tax has been secured at the Swissotel Chicago for conference delegates who book their rooms before Friday, October 2, 2020!

You may make reservations by calling the Swissotel Chicago directly at +1 (312) 565-0565 and mention that you are reserving a room as part of the Smithers SmartPack Room Block.

Direct Booking Link Coming Soon!

For questions concerning the venue or accommodations at E-PACK US 2020, please contact Keith Newsome at or by phone at +1 (330) 762-7441 x 1129.


** IMPORTANT NOTE: It has come to our attention that a number of accommodation service providers have contacted companies supporting E-PACK US 2020 regarding hotel reservations. When delegates say they have already booked they are told that they need to finalize their booking by completing a form with credit card details. This generates a new booking and a 25% deposit is immediately charged to the card - this is non-refundable and any cancellation incurs a heavy penalty.

These companies DO NOT represent Smithers and SHOULD NOT be given any credit card information.

Should you receive any correspondence from unauthorized organizations regarding accommodation arrangements for E-PACK US, or have any questions, please do not hesitate to contact us.